Cancellation Policy

Cancellation Policy – Azarbex™

Last Updated: June 2026

  1. Order Cancellation

Orders can be cancelled at any time before they are dispatched for delivery.

Once an order has been dispatched, cancellation is no longer possible. Customers may request a return after delivery in accordance with our Return & Refund Policy.

  1. How to Cancel

To request a cancellation, contact us immediately with your Order ID through:

Email: info@azarbex.in

WhatsApp: +91 7303894045

Support Hours: Monday–Saturday, 10:00 AM – 7:00 PM IST

  1. Refund on Cancellation

Prepaid Orders:
A full refund will be processed to the original payment method within 5–7 business days after cancellation confirmation.

COD Orders:
No payment is collected before delivery, so no refund is applicable. The order will simply be cancelled before dispatch.

  1. Cancellation by Azarbex™

Azarbex™ reserves the right to cancel an order in the following circumstances:

• Product is out of stock or unavailable
• Incorrect pricing due to a technical error
• Suspected fraudulent or unauthorized transaction
• Incomplete or incorrect shipping information

If an order is cancelled by Azarbex™, customers will be notified via email, SMS, or WhatsApp, and any prepaid amount will be refunded in full.

  1. Non-Cancellable Orders

The following orders cannot be cancelled:

• Orders that have already been dispatched or are out for delivery
• Customized or personalized products
• Special-order items
• Orders placed during promotional events where cancellation restrictions are clearly stated at checkout

Contact Us

Email: info@azarbex.in

WhatsApp: +91 7303894045

Customer Support Hours: Monday–Saturday, 10:00 AM – 7:00 PM IST